Analysis of Employee Performance in the Administration Section of the General Bureau Regional Secretariat of Bali Province

Abstract

Human resources are very important in supporting the success of an organization. One important indicator in the effectiveness of government administration services is employee performance. The purpose of this research is to analyze employee performance based on indicators of work quality, quantity, timeliness, effectiveness, independence, and work commitment. The research method used is a qualitative method with a descriptive approach. The results showed that employee performance was generally good, marked by completing tasks on time according to targets with a low error rate, supported by the use of technology even though some elderly ASNs require assistance, as well as initiative, high responsibility, and strong work commitment reflected in loyalty and emotional involvement with the organization. Government agencies need to continue to conduct periodic evaluations of performance support factors and provide training, especially in the use of technology, so that good performance can be improved and maintained.